A Quick Thought On User Experience

It really pisses me off that there are so many software companies out there that don’t understand the importance and implications of user experience. I just sat through a demo of a large product suite and the only thing that ran through my mind throughout the demo was “If I had to use this tool, I would shoot myself.”

That feeling came primarily because the look, feel, (lack of) usability, and (lack of) user experience of the application suite sucked. The capabilities of the suite were mediocre, but I just couldn’t get past how ugly it was. How the hell are you supposed to get excited about software like that?

3 Responses to “A Quick Thought On User Experience”

  1. Jason Says:

    Yeah, Lotus Notes is pretty sad.. ;)

  2. David Ayres Says:

    Ben,

    We actually use an Information architect on all are app dev solutions for just that reason. Their job is to coordinate with application architecture to ensure that usability factors are considered.

    Regards,

    David

  3. bencarey Says:

    I’ve been blessed lately with the same situation. The company that I’m currently with takes user experience, design, and human factors very seriously. I have to say it makes a whole world of difference.

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